13.1. Should you encounter any issues or concerns or wish to complain to us about Select or the Member Benefits we have provided to you:
13.1.1. please contact us on the details below and tell us as soon as reasonably possible;
13.1.2. please give us a reasonable opportunity to rectify the issues raised; and
13.1.3. we will use every effort to repair or fix any issues as soon as reasonably practicable.
13.2Please use the following methods of contact to reach us:
13.2.1. E-mail: firstname.lastname@example.org
13.2.2. Phone: 01252 912212
13.2.3. Post: Select Club, c/o Inchora Direct Limited, Inchora House (X92), Cody
Technology Park, Farnborough, Hampshire, GU14 0LX
13.3. As a consumer, you have legal rights in relation to the Member Benefits not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.